I use AVG; when I want to update I click on Update Now and it dials my isp autiomatically to check for available updates. But my friend who uses Norton AV has to connect to her isp first and then click on Update Now (or whatever Norton call it). Is there some way of making it dial up automatically as AVB does?
Please, does someone have a solution to what seems a minor problem - how to make Norton dial-up itself to get updates when she manually forces an "update now". To have to connect separately to the isp seems a crazy way of doing this.
Thanks for this help everyone. I'll see if that fixes it for her. I think the problem is that she has automatic live update ticked, but as she has been on line only 6 times in last 4 months and each time only to receive a single email, she ended up with a virus (now cleaned)because Norton hadn't been able to update in the brief time she'd been on line. It seems wise to keep auto live update ticked, but I've advised her to manually look for updates once a week, just in case. It's that manual search that doesn't dial-up automatically (unlike AVG).