Conflict with Norton AntiVirus/ Dial-up Connection

  003 21:06 06 Jul 2003

When I purchased my Packard Bell in 2000 it came pre-loaded with Norton Anti Virus. I have just tried to install Norton System Works and Norton Antivirus 2003 but I have had to uninstall them both because unable to connect to the internet. I am using Windows 98 SE. Do you know why the conflict?

Second problem is that if I load Internet Explorer then Outlook Express the latter locks and I have to close down O/Express.

Can anyone help please??

  Lú-tzé 21:48 06 Jul 2003

1 - Both because unable to connect to the internet: usually because it is configured to use a Dial Up Networking Connection which is not there any more - have a look at the options of norton.

2 - IE / OE problem: depends on the versions - give more details; if version 6, try a repair of IE from the add/remove programs applet in the control panel.

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