computer wont turn off

  [DELETED] 19:03 11 May 2006

My grandson tells me that his computer will not turn off [close down]unless he swiches it off from the mains

  [DELETED] 19:05 11 May 2006

click here
this may help....

  [DELETED] 19:10 11 May 2006

click here
as well...

  Ade_1 21:18 11 May 2006

it sounds like it could possible be a motherboard or a power supply failure. That is just from my experiance, as i have dealt with computers with similar problem.

  wee eddie 22:31 11 May 2006

Tell us more about your grandson and his PC.

Many problems are caused by misunderstandings and we may be able to help with more info.

  [DELETED] 22:33 11 May 2006

motherboard failure, PSU failure?

With those the machine won't turn on not off.

It's a process hanging at the shutdown command most likely... anything newly installed or removed??

Has he tried a system restore?

Is the system clean, no virus or spyware?

click here should help from microsoft

  Ade_1 18:13 12 May 2006

Just to inform you i have come across a computer where it woudnt switch off due to a motherboard problem, maybe its a one off then but thats just the way i took it.

  [DELETED] 19:37 12 May 2006

just to say thank you all for your help and advise,

  wee eddie 20:11 12 May 2006

Did you manage to solve the problem?

There are many that would like to know, regardless of the cause

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

How to watch the World Cup for free on TV and online

Meet Superfiction, the little design studio with a load of character

Best Mac buying guide 2018

Comment résoudre les problèmes de connexion internet d’un iPhone ?