computer still using deleted ISP in From line

  palinka 15:30 05 Oct 2003

Friend had 2 ISPs. Tiscali and Freeserve. He's kept Tiscali and i've deleted for him all traces (I hope) of Freeserve.
But when he goes to Create message in Outlook Express, the From line is already completed with his old address at Freeserve. he can of course switch to the tiscali address, but he needs to do this every time at the moment. How can I fix this please?
And will this have anything to do with the error message he gets when accessing Tiscali from the desktop shortcut "the host Tiscali couldnot be found. please ensure that you have entered server name correctly....etc, etc" . There is also a second error at same time, identical to the above, but referring to Freeserve - which, as I said, i've deleted.

  Jester2K II 15:34 05 Oct 2003

Tools Menu, Accounts, mail. Delete the Freeserve Account.

  palinka 16:46 05 Oct 2003

thanks Jester2K II, how could I have been so stupid. But the error messagwe re Tiscali is still there.

  Jester2K II 17:06 05 Oct 2003

Can you connect ok using IE?

Try making a new desktop shortcut.

  palinka 19:07 05 Oct 2003

Yes, it's fine if I click on the shortcut for IE.

  palinka 19:17 05 Oct 2003

but even a new shortcut doesn't cure the OE problem

  palinka 21:56 05 Oct 2003

I'll start a new thread, as the title doesn't really describe the present problem

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