Computer stalls on boot screen

  Dtelthorst7937 15:55 17 May 2018
Locked

Computer stalls on the boot screen and will not start. How can I go about fixing this. I have shut it down, I have unplugged and I have control, alt and delete. I need a safe way of fixing this.

  Fruit Bat /\0/\ 18:52 17 May 2018

where on the boot screen? before or after you enter your password log on?

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