I have an old Dell Desktop that i use for browsing and streaming.
I recently hard an error and from browsing the Web i decided that a full restore was required.
I have completed the full restore, which seems to have been successful, but i am now stuck on the "Hi There" screen where you need to fill in your country, what type of keyboard set you want etc.
My problem is, in this screen, my mouse or keyboard will not work, I have tried 3 different keyboards and none of them will function, in order for me to get past the set up screen.
They will work in the BIOS and i have looked at all the settings in there to see if i can force power to the USB's etc, but nothing works.
Does anyone have any ideas? It has been suggested to try an old style keyboard mouse, (The round connections) but i do not have that option on the computer.
Can anyone help please? I begining to think that the computer may be fit for the bin.
I'm still not getting anywhere with this. I have searched and searched the BIOS and not found any legacy settings.
Is there a utility that i can download onto USB stick that will some way force the USB's to work / recognize the keyboard or mouse?
Thanks in advance
Thanks Fruit Bat.
My BIOS does not look like that, all the options are down the left hand side and i cannot see an option to get into the advanced settings, which would then let me do what you are suggesting?
Possibly wow that you have got W10 running on such old hardware, it was supplied with Vista! I assume the keyboard and mouse worked on W10 before the restore.
Can only suggest going back a version, or two, of Windows, depending on what discs and licence keys you have available.
I don't think you will get past this screen because W10 needs to start to install drivers for your keyboard so you can choose your keyboard options to allow Windows to start, yes, an endless loop - can you get the PC to boot into "Safe mode"?