Computer freezes when USB device inserted

  Da-B-Man 15:49 31 Mar 2005

hi there
ive had this problem for years but just ignored it as i didnt use my usb slots for anything.

basically i start my computer up and for example if i wanted to insert my usb pen disk into my usb slot the whole computer freezes and i have to restart.

the only way my computer doesnt freeze is if i insert the usb device before switching on my computer.

Hope someone can help...Cheers

p3 866, 384MbRAM WinXP SP2

  rubella 15:57 31 Mar 2005

Do you have any warnings displayed in "device manager"?

  Da-B-Man 16:03 31 Mar 2005


no i have no warnings whatsoever
as soon as i plug a usb device in the system just freezes
control alt delete doesnt work , neither does my mouse

  TomJerry 16:47 31 Mar 2005

some usb 1 ports do not like usb 2 drives and freeze

ports on motherboar are fine, but those ports on addon usb card give trouble

  Da-B-Man 16:54 31 Mar 2005


hi thanks for ur response

all my devices are usb 1 and the ports are on my motherboard

  rubella 16:59 31 Mar 2005

Da-B-Man, hola

I’d have a go at reinstalling the USB controller drivers anyway.

  Da-B-Man 17:04 31 Mar 2005


how do u do this?

  pk470 17:10 31 Mar 2005

I have a 4 year old computer running Windows2000
that has the same problem the problem in my case was power i resolved it by plugging a USB2 hub into the USB2 card and powering it up never had any problems after however i did not plug my broadband modem into the hub.

  Fruit Bat /\0/\ 17:23 31 Mar 2005

control panel -- system -- hardware -- device manager -- usb devices right click and uninstall.


1. click action scan for hardware changes or

2. reboot

XP will find the usb devices find install the drivers

  Da-B-Man 18:16 31 Mar 2005

pk 470 - I need the original usb ports to work without a hub..

fruit bat - thanks i'll give it a go :D

  Da-B-Man 18:56 31 Mar 2005

Ahhh still no luck tried reinstalling the usb controllers but i still get the same problem

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