I am running the above laptop using WinXP Home. I was talking to a friend on MSN messenger when the keyboard went awry. The first letters of each row are ok but the end letters of each row print nunbers. Nowhere on the keyboard can I find the missing letters. I suspected a virus but NAV says all is ok. The system manager tells me the keyboard is ok. I have uninstalled the keyboard but on reboot it is the same. I fear a reformat and reinstall is necessary but I would be gratefull if anyone can suggest another way out.