From cold

  Giggle n' Bits 21:56 06 Jan 2005

is it ok till the machine warms up then I would suggest a heat problem.

He needs to have a look inside for starters to check all fans are spinning. AGP Graphics, CPU HSF, PSU has 1 or 2 fans inside just shine a torch in grill (Do Not open PSU)

Then I would run a HDD test, I have seen HDD's when they get warm and have a fault they freeze

Then I would run CCleaner, Stinger, CW Shredder

Check all windows updates.

Thinking about it, has he just got the Windows XP SP 2 installed this could be causing a compatibilty issue with other software or Hardware.

Think there is enough to go on for now but call back for more.

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