certified toolbar removal from laptop

  roadrunner63 23:55 06 Mar 2013

Hi. I have a problem with a bit of malicious software called 'Certified Toolbar. I'm pretty sure i am not the only one to have experience of this infection.

It started about 3 or 4 weeks ago, after i noted that my browser kept changing to the said search page.

What i know of this through some research i have done, & how to remove it, the answers are basically the same, in that it is a nasty Browser hyjacker,no matter what browser you use. I also understand that it does this, for other peoples web marketing purposes. I have also found out, again through looking at other peoples knowledge of this, is that it hides itself very well,& makes removing it COMPLETELY difficult. I have found recently, that it is now affecting my searches,causing the web page to close down,& open up again.

The information offered, for removing this annoying bug, is fairly constant.That you need to use a good anti virus remover...in which i have tried with Spybot S+D,Symantec,AVG,Best Uninstall Tool,PCTools,File Assassin,Max Uninstaller...all to no avail. The advice also includes,going into Program & Features in the control panel,& deleting it from there. Then to go into Tools, & Internet Options, & deleting it from there,& setting it then to your browser page. I have also gone into Safe Mode to try & remove it from there,but it didn't exist there either.

All these i have tried, & have come to the conclusion, that the virus is in the registry.

Not being a skilled pc/laptop techie, i can istall & uninstall programs as most people can, after messing around with them for a couple of years. If i need to go into the registry, how do i do this? Once there,how do i find 'Certified Toolbar' & remove it,WITHOUT causing further problems? Unfortunately,i don't have much experience of going into the registry,but am capable of doing so,with the right guidence.

I am running an Extensa 5235 lapton on Windows 7 Pro+SP1. Apart from the Microsoft Security Essentials that comes with it, i also have Spybot S+D,Symantec Endpoint Protection,& Advanced System Protector.

I apologise my letter is so long,but have tried to keep it as short as possible,& give as much info as i could. I think there's enough here.

If anybody could help & advise me about this,i nwould be very grateful.

It's a very annoying,& depressing virus, & if there is no help out there,there's only one alternative....then it's going out of an EIGHTH FLOOR window....Ozzy Osbourne style!

Many Thanks for taking the time & trouble to read this,& hope you can help.


  lotvic 00:47 07 Mar 2013

Fully detailed instructions to remove it on http://www.bleepingcomputer.com/virus-removal/remove-search.certified-toolbar.com-hijacker all the programs/tools you need are free ones afaik. Please read the whole page and do the print out of instructions before you take any action. bleepingcomputer.com is a well respected website and their guides are frequently recommended on pca forum.

  lotvic 00:07 10 Mar 2013

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