CDwriter & DVD don't work after upgrade to XP from

  Newuser90 15:31 13 Jan 2006

After upgrading my Presario 5000 from ME to XP both CD writer & DVD player don't work- is it new drivers I need or what- The Compaq web site is not clear to me !

This is what I get for both-"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

  BurrWalnut 15:47 13 Jan 2006

Have a look for Code 39 here click here;en-us;310123#XSLTH3272121122120121120120

  Biotech 16:49 13 Jan 2006

click here;EN-US;310123

  Biotech 16:50 13 Jan 2006

links appear not to work

  Fruit Bat /\0/\ 17:54 13 Jan 2006

No CD/DVD or CD-ROM access is missing error Code 31, Code 32, Code 19, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
This is sometimes caused by the removal of Roxio software.

Run regedit and navigate to registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}. Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.

If in doubt make a restore point before making changes.

click here

  VoG II 18:00 13 Jan 2006
  Newuser90 12:46 19 Jan 2006

solved it via regedit- thanks very much

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