I had this problem a couple of weeks back reformatted and downloaded a fix that jim posted.
well the problem has returned the link that jim posted on microsoft knowlege base has been removed from the ms site, i have reinstalled the latest nero 5.5 software from the web, i have all the xp updates feel this may be the cause, deleted cd/dvd and reinstalled them even nero cannot read the drives.
i insert a cd/dvd the drive spins a small cd icon appeares next to the cuser then nothing, i try to open via explorer or my computer and get the error as shown above. any help please before i take a hammer to this pc in frustration [ i do not have roxio easywriter when seem to cause a similar problem]
yes i went to system manager deleted both cd and dvd player re booted and let xp re install drivers. problem came to light when i tried to download office xp upgrade and xp will not read the xp office cd or other program cd,s only music ones.
I had this problem last week. I could not access my cd, cdrw or A drives on my computer. It was after I installed norton antivirus (same problem med AVG antivirus). The solution was to unistall INCD, then all the drives worked fine. I have since dowloaded the latest version of INCD (vresion 4.00) and installed it ,and everything is fine.
lasse i have reinstalled incd from the web site incd recorded cd's still work but not other CD's, i do have norton AV2003 but at present do not want to delete and reinstall in case the cd cannot be read to reinstall
i feel the problem is find a way for xp to read no music cd's but i am lost where to start.