I had this problem a couple of weeks back reformatted and downloaded a fix that jim posted.
well the problem has returned the link that jim posted on microsoft knowlege base has been removed from the ms site, i have reinstalled the latest nero 5.5 software from the web, i have all the xp updates feel this may be the cause, deleted cd/dvd and reinstalled them even nero cannot read the drives.
i insert a cd/dvd the drive spins a small cd icon appeares next to the cuser then nothing, i try to open via explorer or my computer and get the error as shown above. any help please before i take a hammer to this pc in frustration [ i do not have roxio easywriter when seem to cause a similar problem]
yes i went to system manager deleted both cd and dvd player re booted and let xp re install drivers. problem came to light when i tried to download office xp upgrade and xp will not read the xp office cd or other program cd,s only music ones.
lasse i have reinstalled incd from the web site incd recorded cd's still work but not other CD's, i do have norton AV2003 but at present do not want to delete and reinstall in case the cd cannot be read to reinstall
i feel the problem is find a way for xp to read no music cd's but i am lost where to start.
deleted norton firewall and incd and all ok but as soon as nis and incd get together same error comes up both work ok on their own but not with each other, i suppose NIS will issue a fix shortly has any got these two working together I did till two days ago but no more