CD-Rom won't work in XP Pro

  Bantam007 11:18 07 Jan 2004

After struggling to install XP Pro and despite replacing my old DVD-Rom drive with a recent XP compatible CD-Rom drive, the drive won't work, nor do I have an icon for it. It exists in the device manager, but with a yellow ! and the comment "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)", but this drive isn't supposed to need a driver and LG don't supply one, any help would be much appreciated.

  Big Elf 11:41 07 Jan 2004

Try deleting the CD-ROM from device manager and reboot. It should then be detected again and Windows will install the driver again.

  Big Elf 11:45 07 Jan 2004

This MS article might help as well click here

  Bantam007 13:20 07 Jan 2004

Tried deleting CD-Rom from device manager to no avail. tried replacing CD-Rom with Philips CD-RW, but the result was exactly the same.

As regards the MS article, I hadn't removed any software and I don't really fancy modifying the registry.

Thanks for the suggestions though.

  bananaslik 16:56 07 Jan 2004

how is your rom connected?is it on its own edi ribbon.if so have u set the jumper to master.or is it on with the h/drive if so have u put it on the middle of the ribbon &set it as slave.

  Bantam007 19:24 07 Jan 2004

CD-Rom is master on secondary IDE ribbon. Hard drive is master on primary with Zip drive as slave, zip drive and floppy drive both work fine, but of my 3 other drives (CD-Rom, DVD-Rom and CD-RW) none work!

  plsndrs3 19:30 07 Jan 2004

Is the device diabled in the BIOS?

  Big Elf 20:30 07 Jan 2004

Try a new cable.

  Rayuk 20:53 07 Jan 2004

Have you tried windows update may come up with a driver for you

  Bantam007 21:17 07 Jan 2004

Yes, device is enabled in the Bios, as for the cable it works fine in Windows 98 (perhaps I should have mentioned that I'm using XP in a dual boot set-up with Windows 98). I tried Windows Update but it shouldn't need a driver anyway according to the manual, it should be plug & play using the ATAPI protocol.

  Big Elf 21:24 07 Jan 2004

The fact that it works in 98 suggests that the XP driver is corrupt. It's true that it doesn't need a manufacturer supplied driver but it does need the Windows generic driver. Code 39, according to the MS article indicates that this driver is corrupt.

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