CD ROM drive not recognised

  tuderman 10:22 11 Dec 2012

Laptop not recognising CD ROM drive. Inserted CD into drive, it spins but not loading. All USBs OK. Speccy software states NO optical drives !!

OS XP Prof SP3 PC HP Omnibook xe4100

Thank you

  Fruit Bat /\0/\ 11:02 11 Dec 2012

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41 Try this if the optical drives are not appearing in My Computer or Device Manager. (This is sometimes caused by the removal of Roxio or other writing software.) Download and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect. This utility is only intended for Windows® XP, but also appears to work for Vista and Windows 7. You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Similar fixes works for W7 Vista or XP

or manual fix Run regedit and navigate to registry key HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}. Highlight it and in the right pane, find the Upperfilters and Lowerfilters values. Highlight each one in turn, right click and delete them. Close regedit and restart the computer. If in doubt make a restore point before making changes.

  tuderman 11:13 11 Dec 2012


I did notice the above . I tried manual option but no joy. Will now try one of the others. Thank you.

  tuderman 11:40 11 Dec 2012

Tried another option. No joy.

Will try again tonight.

  Fruit Bat /\0/\ 12:46 11 Dec 2012

Some more things to try:-

Unplug drive and refit to remake connections

Look in device manager unistall and Scan for new hardware to reinstall CD roms

Also a possibility on an old machine the drive has failed

  tuderman 20:11 11 Dec 2012


I had a few other issues with this old laptop.

I did a complete reinstall. This action solved three other problems.

Thank you for taking the time to respond.

Kind regards.

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