CD malfunction HP Laptop

  BHG 19:10 23 Jul 2008
Locked

I have recently replaced faulty CD/DVD drive in my HP Pavillion dv4145 (CD drive type GWA-4082N)

DVD plays OK but drive willnot read/write CD discs.
system check tells me that driver is Ok and working properly. Any ideas?


Brian G

  Ditch999 19:45 23 Jul 2008

Try deleting the upper and lower filters click here
Did you uninstall the old CD/DVD drive?
If not
1. Click Start. Click Run. Type cmd and press OK.

2. Type "set DEVMGR_SHOW_DETAILS=1" (without quotation marks) and press Enter.

3. Type "set DEVMGR_SHOW_NONPRESENT_DEVICES=1" (without quotation marks) and Press Enter.

4. Type "start devmgmt.msc" (without quotation marks) and click press Enter.

5. Click View. Click Show hidden devices.

Look for the old CD/DVD drive and right click on it and select Uninstall. Do this for all instances of it, there may be more than one!

  BHG 09:45 24 Jul 2008

Thanks Ditch999
Have tried your solutions but no joy. Can still read/play DVD but not read/write CD data, pictures,audio etc. When trying these computer keeps requesting place disc in drive D.

  Fruit Bat /\0/\ 10:19 24 Jul 2008

If it plays DVDs but not CDs then is usually a laser problem in the drive.

As you have replaced the drive I would be tempted to try a new IDE cable if a laptop drive then you can't do that.

take the drive back as faulty if new (LG drives do not have a very good reputation)

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