calone 19:40 16 Mar 2006

Trying to install another scanner but it stops
and sticks. When i go to end task it says it is not responding.Have run disc scan and tried with firewall off but it still stops
Install cd came with scanner

Have 2000 xp home. Any ideas?

  mattyc_92 19:46 16 Mar 2006

More info please
1)What are you trying to do
2)Is this linked to another thread?
3)What error messages do you recieve?

  woodchip 19:48 16 Mar 2006

Did you try loading Drivers before plugging the scanner in?

You could also try copy CD to desktop, Start in Safe Mode by keep pressing F8 as computer starts then run scanner setup from Desktop file copy

  calone 14:14 17 Mar 2006

Am trying to load scan driver install cd before
plugging in.After clicking next to install
scanner in program files folder then clicking
next to typical common options it stops with
blue screen showing scanner name with hour glass
showing. I have to go to task manager to end
task it shows program not responding .

Get message system error. Therequest to end
16 bit task has timed out. The win subsystem
may be unstable.,press ok to terminatr or cancel
to leave running.

  vinnyT 14:17 17 Mar 2006

Go to the makers site and see if there is a dload section for your scanner (there really should be) and dload the driver to your hard disk and run from there (this way you will have the latest driver).

Hope this helps.

  calone 13:56 29 Mar 2006

Thanks for all your help.

This thread is now locked and can not be replied to.

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