cd drive problem

  david.h 09:24 25 Oct 2003

unable to access dvd drive or cd drive warning comes up e/ drive inacessable incorrect function.
any one offer any heflp before i reformat as a last option. using xp pro, tried system restore a couple of time but no help there.

  david.h 10:29 25 Oct 2003

going to try reboot and reinstall first then sfc thankds for the tips. fingers crossed.

  david.h 12:10 25 Oct 2003

the two suggestions jim did not work, I have since deleted my incd / nero software and the registry settings and the cd drive and the dvd now both work but as soon as i reload nero incd the problems start agian both of these programs have worked well for several years but now they seem to have corrupted my drives[version 5.5 nero supplied with a lg drive i bought still using the same drive]also i cannot update my nero now to latest version of 5.5 as i need a serial number my nero never came with one and update from the web site ok before.

still open to advice as i no longer have any cd/r software

  david.h 14:57 25 Oct 2003

not got any other burning software, xp option has always been turned off re burning CDs, I tried to reload the original nero CD to get the registry number but as soon as i trid to load nero the drives size up, tried loading INCD that loads but does not show any registry serial numbers as shown on the ahead web site. Windows knowledge base shows similar problems with other CD burning software but not nero that was why i tried deleting it.

i have norton antivirus/firewall upto date and have never had a virus that i know about. i am totally puzzeled and getting doubts if all the work involved in a reformat will help.

any further tips welcome

  david.h 17:06 25 Oct 2003


thankyou for the continued effort, this too has failed asking for serial numbers, i am thinking now of buying nero 6 full package but our local pc shop sells it at over £50 not got that free at present through and do not have a credit card for online purchase.

hence still desperate, only recent programs added are upgrades of xp,norton,realplayer and quicktime i presume one of these took exception to nero?

  david.h 18:18 26 Oct 2003

re formated and reloaded everything, nero incd both work ok and with latest down loads, still cant access my cd drives or dvd drive in autoplay or explorer not even my computer, the workaround i found was to open nero burning rom and treat it as a mini explorer to open the cd,s then all is fine,. with no nero all works ok.
anyone else had this a can offer a better fix

  david.h 17:15 27 Oct 2003

my cd and dvd were listed with codecs as you mentioned, went to the hot fix as shown downloaded the upgrade did a quick test and now works ok.

thankyou you for all the tips offered,

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