Caps lock on all the time and selecting all programmes from, desktop

  Eileanbeag 18:15 23 May 2013

My son has Dell Dimension computer running Windows Vista. He has recently had problems in that when he uses Word it appears that the Caps lock is on all the time. When he comes out of this and goes to his desktop if he tries to select another programme all the programmes on the desktop are highlighted. He runs Norton and it is not showing any problems. He has tried System restore and restore last known good configuration with no avail. Is this a virus and if so what caan be done.

  Ian in Northampton 18:27 23 May 2013

This may be a stupid question, but I've got to ask it... He does know how to turn caps lock off, right? If he's tried this and it still doesn't work, your description of the symptoms makes me think that there's something wrong with the caps lock key that's making the keyboard think it's being pressed. (I say that because, if you click on an item and then click on another item with the shift key pressed, the PC will select all the items between the two items clicked on - which is what seems to be happening when he clicks on shortcuts on the desktop.)

  Ian in Northampton 18:29 23 May 2013

By the way: for those of you who aren't touch typists, and who look at the keyboard all the time when you're typing - only to find out when you look at the screen that you've accidentally had the caps lock key on - I can't recommend 'Boldfinger' highly enough. It's hugely increased my productivity...

  lotvic 18:55 23 May 2013

It sounds to me as if one of the shift keys is stuck down. This could be due to crumbs, muck etc in the keyboard. Pick keyboard up and turn it upside down and tap and shake (gently) to dislodge crud. This is best done when pc is switched off.

  Eileanbeag 19:47 23 May 2013

No its not the keyboard as He has changed this top test it - which makes me think it is a virus

  Ian in Northampton 20:21 23 May 2013
  lotvic 20:40 23 May 2013

Ian in Northampton, wish you'd warned us about the loud music ;P

  Ian in Northampton 09:51 24 May 2013

lotvic: sorry - I only rarely have my speakers turned on... :-(

  lotvic 09:58 24 May 2013

Ian in Northampton, me too, and I'd forgotten they were on LOL

  Eileanbeag 17:30 24 May 2013

Many thanks all - it must have been keyboard. He has bought a new one and has no problems. Can't understand why he should haver had problems with two keyboards though

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