Can't set my User Picture. Windows 7

  Tycho 19:50 18 May 2012
Locked

When I try to put one of my photos in my user account, clicking on "Browse for more pictures does not open the expected explorer window so I can't choose one of my own photos.

Any thoughts?

Nick

  Tycho 11:36 23 May 2012

I don't want to presume on you good nature for more than is necessary. I am now is correspondence with the sellers and will let you know how I get on with their advice.

I will post again when there are any developments .

Thanks for your help.

Nick

  lotvic 11:58 23 May 2012

I may be wrong but,my feelings are that the suppliers would just take it back to factory image as that is easiest and doesn't require a product key to be input or activated.

You may find this useful Support.dell.com and I think you would benefit from the knowledge so you can assess your options of how to proceed.

If you could give us the Model of the laptop that would be useful. Also note that the key that would have been on a sticker is probably not the key that is in use on the laptop for install OEM Dell. That would be a Dell factory activated key and cannot be used for a normal install from an ordinary W7 DVD. For that you use the key on the sticker and it requires telephone activation.

Depending on which model of laptop you have, there is a way of making the hidden partition 'active' so that laptop will boot straight into it on startup.

Dell has designed two new backup and restore programs, see below for the details:

Dell Inspirons, Studios, and XPS Systems use DataSafe Local Backup 2.0 as the PC Restore/Factory Image Restore option as of April 22, 2009.

Click here if your computer is an Inspiron, Studio, or XPS

Dell OptiPlex, Latitude, Vostro, and Precisions use Dell Backup and Recovery Manager as the PC Restore/Factory Image Restore option as of May 26, 2009.

Click here if your computer is an OptiPlex, Latitude, Vostro, or Precision

  lotvic 12:02 23 May 2012

Just noticed you have said laptop is Dell Inspiron N5010, (I missed that first time when reading thread ;))

  Tycho 14:50 23 May 2012

They replied by email before I made the phone call. It seems that they are particularly worried about the lack of a key and have asked me to return it. They are sending a courier along to collect it.

I will let you know what happens.

Thanks for the help and advice so far.

Nick

  rdave13 15:02 23 May 2012

As you have backed up everything just remove all your personal stuff before it goes. They might reinstall the OS and place a new sticker on it with key.

  Tycho 15:07 23 May 2012

rdave13

Will do.

Nick

This thread is now locked and can not be replied to.

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