cant send e mail

  misters 16:24 06 Dec 2003

i have for the last 30 minutes trying to reply to an e mail using outlook express 6 an all im gett every 2 minutes or so is the pop up saying please enter you user name and password in which i do the 2 minutes later it pops up again even though i ticked the box to remember my password. Any ideas?
Thanx in advance.

  MAJ 16:26 06 Dec 2003

It sounds like a problem with your provider's email server, misters. Who is your provider?

  misters 16:59 06 Dec 2003


  Mike Mills 17:11 06 Dec 2003

If you are just using freeserve as an e-mail account and not as your isp you may need to re-activate your account. Log onto the freeserve website, in the top headings will be a link to 'retrieve an account', click on that link and follow instuctions through, inputtting your existing e-mail address and password until you get to the point where you would click an "install" button - do not click install, just shut the site down. Return to Outlook Express, you should find that your e-mail is now working again. Good Luck

  misters 18:31 06 Dec 2003

it came ok in the end. Cheers.

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