Cant retrieve recieved e-mails

  MrIce 20:46 19 Mar 2003

Im using standard Ntl internet service and i think one of my daughter's have been messing again...
When i click on the Mail button it goes to Local Disc and not to the normal e-mail options, can somebody help me / tell me how to re-set the settings??? please

  spikeychris 20:53 19 Mar 2003

When you say standard, do you mean dial up or the 128K? Which version of OE are you using? and what O/S?


  spikeychris 20:55 19 Mar 2003

Also could you explain local Disk?

  MAJ 21:11 19 Mar 2003

If you mean LocalHost, it's probably a problem with your antivirus software. If you're using PC-Cillin antivirus, disable the email scanning component and try again.

  spikeychris 21:17 19 Mar 2003

Good evening MAJ, is this a problem common to PC-Cillin?


  MAJ 21:29 19 Mar 2003

Hi Chris, it's not specific to PC-Cillin, but I see it mostly where people have PC-Cillin installed, I rarely see it with other AV software.

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