Can't recognise CD drives?

  taff 15:52 28 Feb 2003
Locked

Just a quick question - I'm sure there's an easy answer.

My PC all of a sudden won't recognise my CD & DVD drives. All that is listed in windows explorer is my hard rive and floppy.

Any ideas?

  TechMad 16:13 28 Feb 2003

When you boot up the computer does is say either:

Found CDROM: [CD-ROM Drive Name/model no.]
or
Secondary Master/Slave: [CD-ROM Drive Name/model no.]?

  taff 22:06 28 Feb 2003

They are recognised in the boot up sequence. However, there seem to both have conflicts in the device manager.

  taff 10:00 01 Mar 2003

It says this under properties in the device manager:

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

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