can't open media files on SD card trough phone/pc

  ayudame 22:40 21 Oct 2018

Dear members,

Suddenly my phone won't open media files which are in my SD-card.

I also tried opening the files by connecting my phone to my laptop but they also won't open there.

Does anyone have a idea what to do? I would appreciate!

(I've been searching on Google to find solutions but I can't find one there. If it helps : I have a Samsung Galaxy S7)

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