Cant login normally in win 10

  Boonchuan 16:41 05 May 2018
Locked

After selecting user/admin access. It will goes to another smaller screen with nothing loaded and just ask me to click try again. Tried to reset pc. Will get error and saying cannot reset. In safe mode it will show the normal screen size though. Cannot figure out what went wrong. Tried uninstalling win updates. Same issue. Started having issue after selecting update and shutdown Can anyone advise?

  MJS WARLORD 17:06 05 May 2018

do you mean that before you get to desktop you get an extra screen asking for a password..... if so it is wanting you to put in the password that is tied to your Microsoft store account.... when you eventually get to desktop type netplwiz into the RUN box and follow all the prompts …… you wont be asked for it again but you will still get a pop up to say you need to login to your Microsoft account to sync settings ….. ignore it.

  Boonchuan 17:10 05 May 2018

No. It is after i key in the password. There seems to be some issue with windows explorer and the screen. I can still request to start task manager. But i do not see it on my screen. But i can see 2 apps running. Taskmanager and windows explorer. I see that when i click alt tab to try to switch between the screens. But i am always shown the smaller screen with nothing loaded

  Boonchuan 17:14 05 May 2018

No. It is after i key in the password. There seems to be some issue with windows explorer and the screen. I can still request to start task manager. But i do not see it on my screen. But i can see 2 apps running. Taskmanager and windows explorer. I see that when i click alt tab to try to switch between the screens. But i am always shown the smaller screen with nothing loaded

  rdave13 21:30 05 May 2018

How can you try a reset when you can't log in?

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