Can't install or uninstall Word 2002

  quilter 20:16 24 May 2004

Hi, our computer runs XP Home and didn't come with Word installed. We installed Word 97 and eventually Word 2002. However opening a word document took a long time so I uninstalled it from the disk and tried to re-install it. Now its in a complete muddle and will neither go on or come off. Error: 'this patch packet could not be opened. Verify that it exists or that you can access it, or contact vendor to verify it is a valid windows patch package.' Any ideas before we go mad?

  woodchip 20:22 24 May 2004

try copy the program to the hard drive then start in safe mode and try loading it from he setup file

  VoG II 20:29 24 May 2004

You need to run the Windows Installer Cleanup utility click here

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