Can't get my emails on my nexis 10 tablet.

  al shookup 16:58 16 Jan 2017
Locked

In the past I haven't had a problem but for the last month or so I have been unable to access my emails using my yahoo email address and password. When I try to sign in on my tablet I enter my email address (the same as I used before and the same I have with Yahoo on my sky account) along with the password but all I get is a loop back to asking for my email again. Has anyone had this problem, and does anyone know the Yahoo help phone number please?

  difarn 08:58 17 Jan 2017

Try clearing your browser cookies/cache.

Are you trying to sign in using the Yahoo mail page via your browser or via an app on your tablet?

This advice from Yahoo suggests you sign in as a different user then sign in as usual. Sounds a bit unusual.

click here don't think there is a phone contact number.

click here

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  al shookup 12:07 17 Jan 2017

Thanks difarn, I will try your link. I sign in via Yahoo page, not an app.

  The Kestrel 13:58 17 Jan 2017

I believe after the hacking issue with Yahoo email addresses, users were asked to change their password and given a deadline to do this. After the deadline I think email addresses were suspended if the password remained unchanged. Did you change your password?

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