Can't disable Asus Touchpad

  subi 15:04 16 Apr 2013

Asus P52F, O.S. 7 Professional. Had problems with hard drive which was replaced and new Windows 7 installed. All Asus references were removed. I use a Microsoft Wheel Mouse Optical instead of the Touchpad. I have found that the pad is so sensitive that when I type emails, word files, etc. that the letters jump about. I have tried to disable the Touchpad via the Mouse settings, also Fn + F9 but nothing works. there is no reference to the Touchpad in Device Manager also, so I can't disable the driver! Help please....this has taken a long time to type as the letters are jumping about!

  Woolwell 15:45 16 Apr 2013

In Device Manager it should be under Mice and other pointing devices.

  Woolwell 15:49 16 Apr 2013

Your manual gives instructions:

Windows - Control Panel - Hardware and Sound - Mouse Click ELAN on the top and check disable when external usb mouse plugged in.

However I do wonder if your problem is associated with the fact that you may not have any of the ASUS software installed.

  subi 19:06 16 Apr 2013

Woolwell....I think you are correct in saying it may be the lack of the Asus software. If I open the Mouse tab it reads Buttons, Pointers, Pointer, Options, Wheel and Hardware. Opening Hardware gives me two entries Microsoft PS/2 Mouse and Microsoft USB Wheel Mouse Optical. No sign of Elan as there should be.

I have checked on some software called Touchfreeze which is supposed to disable the Touchpad while typing. That may be one way of eliminating this problem. Anyone used Touchfreeze?

  Woolwell 20:04 16 Apr 2013

I think that your problem may be because you haven't installed the Elantech Touchpad driver. It can be downloaded from Asus support

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