We three PCs ,two desktops running Vista and laptop running W7.
Neither of the desktops will connect to itunes store,all music in collection shows and can be played. However the store will not connect I just get a blank page,both run the latest version of itunes 10.4.0 80
The laptop with an earlier version of itunes runs no problem.
However I cant install an earlier version on the desktops,as the only option is repair or uninstall. I assume uninstalling will result in loss of collection,is that correct?
Or any other ideas, I can contact Apple support I guess at a cost.
You will not loose your music if you uninstall and re install, as the proper i tunes system files are in "Progranne Files" folder in C Drive but the i tunes folder which has your music etc is seperate. You could, as a precaution (I do this regularly) copy your itunes folder to a seperate drive (USB HD for exanple.)I assume you have logged in with your i tunes account and password, even if you only use iTunes vouchers?
Running iTunes 10.4 on Vista and able to access the store. Must be a setting on your system.
To update my ipad software I had to turn off my anti-virus suite completely (anti-virus, malware and firewall). Have you tried turning off the firewall and for short period your antivirus whilst trying to connect to the store?