cant boot pc to install win xp

  blackpennel 10:27 06 Aug 2006

When I try to boot my pc from cd drive to install win xp I get the following message when windows is trying to start up

stop:c0000221 unknown hard error\systemroot\system32\ntdl.dll

Can anyone help?

  ArrGee 10:31 06 Aug 2006

click here;en-us;Q314474
Hope that helps.

  ArrGee 10:32 06 Aug 2006

You may receive any one of the following Stop error messages:
STOP: C0000221 unknown hard error
STOP: 0xC0000221 unknown hard error
C:\Winnt\System32\Ntdll.dll (or another specific file or driver)
For additional symptom details, see the “More Information” section.
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This problem may occur if the file that is described in the error message is corrupted. The following files are checked for integrity when Microsoft Windows XP starts: • All driver files (except those that are loaded by the system loader to start. the computer)
• All dynamic-link libraries (DLLs), including User, Graphics Device Interface (GDI), Shell, Kernel, Ntdll, Crtdll, and others.
This problem may occur if you install an inappropriate driver for your hardware. For example, you receive one of the error messages that are described in the "Summary" section if you install a millions of instructions per second (MIPS) driver on an X86-based computer.

This problem may occur if an Iomega Zip drive is on the same integrated device electronics (IDE) cable as the hard disk drive.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

To resolve this problem, obtain a new copy of the corrupted file or reinstall Windows XP. If you continue to receive any one of the error messages that are described in the "Summary" section after you reinstall Windows XP, a hardware problem or a network problem may exist.

This error message may be displayed in many different formats, including an error message that is displayed on a blue screen or an error message that is displayed in a dialog box. The type of format that the error message is displayed in depends on how much of the operating system was loaded when the corrupted file was detected.
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  mattyc_92 10:34 06 Aug 2006
  ArrGee 10:48 06 Aug 2006

"Tinyurl"! Very handy, thanks for that matty!

  SANTOS7 10:56 06 Aug 2006

click here if you don't want to use tinyurl have a look at the link the address for Kb articles need to be written as shown,
you will see the subtle difference..

  blackpennel 11:23 06 Aug 2006

Thanks to all for your help the problem was caused by a dvd rom and dvd writer connected on the same ide cable.

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