CanoScan 3200F through USB hub

  bpzoom 01:53 10 Jul 2004

I have connected my new Canoscan 3200F scanner to my PC to a USB1 port via a powered belkin hub. Whilst attempting unsuccesfully so far to obtain even a reasonably accurate match between screen colours of a scanned image and printed colours, I sought help from the Canon site tech support. Among other questions, they asked if my scanner is connected through a powered hub, and if so Canon technical support was invalidated. Has anyone heard of such a condition applying to any make of scanner or other peripheral? If so what is the reason for it? As far as I can see there is no such condition in any of the documentation which came with the scanner.

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