Canon printer/broadband connection

  tonyq 19:55 13 Jan 2006

Hi all,
please can any one let me know if they have had the following problem and how to resolve the problem. I have just installed Canon Pixma ip5200 printer which works o.k. My problem is that when I boot my computer up (windows xp home) (norton i.s), both with all updates, then switch the printer on, I loose my Wanadoo Broadband (Wireless) connection. I had no problems with my previous printer (Epson 830).

I also loose connection when I use a USB Pen Drive both connected directly into computer USB ports (I had this part of the problem before installing canon printer)
Regards tonyq

  mgmcc 21:03 13 Jan 2006

Is your "Wanadoo Broadband (Wireless) connection" via a USB WiFi adapter? If so, I suspect you are running too many "power hungry" USB devices and the bus cannot deliver the power required. You should be able to resolve the problem by connecting a USB hub with its own power supply and connecting the printer and Pen drive to that. I would be inclined to keep the WiFi adapter connected directly to one of the PC's own ports - WiFi is temperamental enough anyway!

  woodchip 21:09 13 Jan 2006

You are overloading the USB sockets. Get a Powerd USB Hub or plug into different set of USB's like if they are plugged into the front plug into back ones. Or get a PCI USB card and use that

  tonyq 10:09 14 Jan 2006

Will buy USB Hub and give it a try.
Thank you all for your replies.
Regards tonyq

  woodchip 14:05 14 Jan 2006

Make sure it's a mind powered onr

  tonyq 20:51 14 Jan 2006

Hi All
powered USB hub,problem fixed.
once again thank you all for your replies and help.
Regards tonyq

  woodchip 21:13 14 Jan 2006

THank's for letting us know and for the Tick. Glad it sorted it

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