Canon printer wireless problems

  Bike-it 14:11 06 Dec 2014

I just got a new Canon MG 7550 all in one printer, set it up so it prints wireless, it worked fine on initial set up but when i shut down the laptop or printer it will not let you print wireless, a pop up box appears informing you printer not found, can anyone offer any help please, Canon customer support very poor still waiting on a reply a week later.

  john bunyan 15:45 06 Dec 2014

I have a Canon MG6450 which may be a bit different. In the information screen has 3 pages - normally set on Copy/ Scan/Cloud. On page 2 is the WLAN that can be on (blue light showing on left of top dashboard). Is the blue light on? Maybe it was inadvertently switched off ?

I have a Netgear router which shows (In "Netgear Genie") what devices are on the net - maybe your router has such a menu?

  john bunyan 15:51 06 Dec 2014

Just had a look at your printer. Seems the same as mine except yours has the possibility of printing more dpi.

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