canon printer

  tes 13:44 12 Nov 2005
Locked

I have a problem with my canon i865 can any one help please?The coulored ink cartridges keep getting contaminated with black ink.

  PaulB2005 14:36 12 Nov 2005

Do you mean the ink prints mixed with Black or black ink gets into the colour cartridges?

Might need a new Ink Head.

  wee eddie 14:53 12 Nov 2005

Black ink tank may be faulty, not properly installed, or loose. There may be something, a foreign object, in the slot stopping it fitting snugly.

Are you using Canon inks or Compatibles?

Visit the Canon site to check on cleaning techniques.

  misery 15:02 12 Nov 2005

Had much the same problem last year. Spoke with Canon (in India) who arranged for a new print head to be sent to me. I do have a three year guarantee though!

  reddwarfcrew 15:48 12 Nov 2005

My colour is totally shot even after doing plenty of 'cleaning'. I'm using compatibles and thought that maybe its the print head that needs replacing.

Anyone know where you can get replacements?

  tes 15:51 12 Nov 2005

paul, Black ink gets into the colour cartridge
wee eddie, I'm using conpatibles

  tes 16:13 12 Nov 2005

sorry should read compatables

  wee eddie 16:24 12 Nov 2005

If they work properly.

Then don't buy that brand of Compatibles again.

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