Canon Pixma NG 6150

  morddwyd 11:22 04 May 2015

I recently had to re-install my printer and I now find that when I try to print an e-mail the only option I get is to save as a pdf. Word documents print no problem.

I have obviously checked, or unbchecked, someting I shouldn't have, but what?

Win 7 64 bit, wireless printing

  northumbria61 13:39 04 May 2015

Try this - When you click on your email to Print and the Print Settings box appears make sure that print to file is unchecked

  morddwyd 11:20 10 May 2015

I'm afraid I get no such option.

I simply get a "Save as PDF" dialogue

  hssutton 16:21 10 May 2015

Are you right clicking on the email or going to File Print. File>>Print will open the Printer dialogue box were you should see whether the print to file is selected.

  morddwyd 09:07 12 May 2015

I normally right click, but I;ve also tried using the "Print" command in the meetings menu, without success.

"File/Print" does not appear in Chrome as toolbars are not supported to any great extent.

The difficulty is only in Chrome, and only with e-mails. Anything else prints no problem.

  Peter 10:14 12 May 2015


Control-P should bring up the Print Dialogue box.


  morddwyd 19:36 12 May 2015

Yes but the only option is "Save as a PDF".

  Ian in Northampton 20:04 12 May 2015

On my Chrome toolbar, there are three horizontal lines to the right of the address space. If I click on that, 'print' is one of the options. If I click on that, I get a dialog box which points to my default printer, but there is also a button marked 'change' which allows me to choose e.g. Save as .pdf. Are you not seeing the same thing?

  morddwyd 09:07 13 May 2015

That also only brings up the PDF option.

  Ian in Northampton 09:18 13 May 2015

It's starting to look as if Chrome is the culprit. What happens if you access your email via IE and then try to print it?

  morddwyd 19:24 13 May 2015

See my post at 9.07 yesterday.

The problem is only with Chrome, and only with e-mauls.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Oppo A9 2020 Review

2019’s best design book celebrates web design all the way from the ‘90s to now

New Apple products predictions 2020

Noël (2019) : idées cadeaux & guide d'achat !