Canon Pixma NG 6150

  morddwyd 11:22 04 May 2015
Locked

I recently had to re-install my printer and I now find that when I try to print an e-mail the only option I get is to save as a pdf. Word documents print no problem.

I have obviously checked, or unbchecked, someting I shouldn't have, but what?

Win 7 64 bit, wireless printing

  northumbria61 13:39 04 May 2015

Try this - When you click on your email to Print and the Print Settings box appears make sure that print to file is unchecked

  morddwyd 11:20 10 May 2015

I'm afraid I get no such option.

I simply get a "Save as PDF" dialogue

  hssutton 16:21 10 May 2015

Are you right clicking on the email or going to File Print. File>>Print will open the Printer dialogue box were you should see whether the print to file is selected.

  morddwyd 09:07 12 May 2015

I normally right click, but I;ve also tried using the "Print" command in the meetings menu, without success.

"File/Print" does not appear in Chrome as toolbars are not supported to any great extent.

The difficulty is only in Chrome, and only with e-mails. Anything else prints no problem.

  Peter 10:14 12 May 2015

morddwyd,

Control-P should bring up the Print Dialogue box.

Peter.

  morddwyd 19:36 12 May 2015

Yes but the only option is "Save as a PDF".

  Ian in Northampton 20:04 12 May 2015

On my Chrome toolbar, there are three horizontal lines to the right of the address space. If I click on that, 'print' is one of the options. If I click on that, I get a dialog box which points to my default printer, but there is also a button marked 'change' which allows me to choose e.g. Save as .pdf. Are you not seeing the same thing?

  morddwyd 09:07 13 May 2015

That also only brings up the PDF option.

  Ian in Northampton 09:18 13 May 2015

It's starting to look as if Chrome is the culprit. What happens if you access your email via IE and then try to print it?

  morddwyd 19:24 13 May 2015

See my post at 9.07 yesterday.

The problem is only with Chrome, and only with e-mauls.

This thread is now locked and can not be replied to.

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