I have a Canon Pixma MX925 printer which is brand new out of the box. I unboxed the printer and put compatible ink cartridges into the printer and closed up the cover and after one or two minutes I got the error 5100 I repeated this checking that the ink was loaded correctly. I have put the ink that came with the printer in but I'm still getting the error 5100 . Can anyone help to get the printer up and running. Is this being caused because I loaded compatible inks or could the cartridges be faulty or is there something I should've done to use these inks.
All protective plastic sheets and one orange piece of plastic under a flap on the right hand front corner. The ink carriage has gone into the right and every time I put the printer on it displays the error 5100