canon i865 and win xp installation

  automan 20:38 09 Jul 2004

i am trying to install my brand new canon i865 printer but the compuer cannot find the files

If i canel and continue setup the driver will not install. i have even downloaded the driver from the website with no avail.I have disabled my norton antivirus, and tried installing in safe mode. please help

  Djohn 20:55 09 Jul 2004

I think you will need to un-install the printer from control panel if it's there plus any mention of software then disconnect the printer from the PC.
Reboot and install the software first, connecting the printer when requested to do so by the setup program. j.

  automan 21:11 09 Jul 2004

not solved. any other ideas

  Djohn 21:45 09 Jul 2004

Not sure on this as I can't find any reference to the file requested. I have the i850 with XP and it installs instantly.

I have just un-installed my printer and drivers, rebooted and installed again to see if I could find a clue but can't see anything except that you may be installing from the wrong language! It's a wild guess but can't think of what else to say. Sorry.

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