Canon i865 inkjet printer problem

  welford 22:25 10 Dec 2003

my recently purchased Canon printer has a problem which Canon cannot seem to resolve. I use it for Graphics especially Adobe Indesign 2 and Microsft publisher. On using their templates and my own designs for greeting cards it refuses to centre the output . The margins though set to be equal always print out with differing dimensions. My previous printer an Epson did it perfectly as does my other attached printer an HP4L laser. I have followed all of Canon,s recommendations without success. Now they want me to sent it to the other end of the country for REPAIR at my expense - this after less than 1 months use!! I feel totally dischuffed. Being a pensioner on a very modest income I cannot waste more money than I already have re paper and inks etc. trying to resolve this problem.

Help anybody?

  hugh-265156 02:44 11 Dec 2003

not sure.i use an epson printer and if i select and set the page set up and print properties from within a web browser or program like paintshop,when i print they are not as i selected.

try accessing the printer defaults from:"control panel/printers and faxes" and set up your defaults here.

  minter 10:20 11 Dec 2003

Have just run a quick test with Publisher.

I have i965 - noticed that top and left margins are about two-thirds the other two sides.

Tried "fit to page printing" and "normal" both giving idetical results.

Have just got my printer, and now you have me worried, as I use Publisher a lot, and likewise have just changed from an Epson.

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