I have the above mentioned ptinter but seem to have developed a problem, my black ink does not print. I have changed my cartridges and even changed back from compats to original but to no avail. any help please ?
Do the cartridges for your printer have built-in print heads or are the heads separate? If they are separate, you may need to replace the "black" print head.
Have you performed a clean on the print head/s?
Sounds like a failed printhead. The only solution, and you have to weighup costs here, is to get a new printhead(does all colours even if separate ink chambers) or buy a new printer.I am using the i550 that I have had for 3 years with no problem. When this fails I will simply get a new printer given todays low costs Vs new parts.
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