Cannot view picture attachments

  Pine Man 19:17 29 Nov 2004

I am running XP Pro+SP2

When I try to open a picture attachment in an email I get an error message ‘cannot find SHELL.DLL’ then when I get rid of that window another one opens titled ‘Cannot Find 16 bit Windows Programme’ and says underneath:

‘Cannot find C:\windows\viewer.exe (or one of its components). Check to ensure the path and file name are correct and all required libraries are available.’

I have replaced the shell.dll file in the windows/system32 folder but it did not help.

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