cannot view PC Advisor from aol

  Zebrapec 23:07 25 Jan 2008

Every time I need to get on your site I have to use IE, because with aol when I get to your site and try to log-in it will not let me, why? please

  Stuartli 23:19 25 Jan 2008

I use the combined AOL/TalkTalk home page with both Firefox and IE7 without difficulty.

The reason could be that you have too high an MTU figure configured - it should be 1432. See:

click here

The 1432 figure applies to both AOL and TalkTalk.

  Zebrapec 23:26 25 Jan 2008

Thanks Stuartli, brilliant, it was set at 1492 for some reason. Have set it now at 1432 and for the first time I am writing this after opening it from aol.

  Stuartli 23:33 25 Jan 2008

Glad to be of help. Higher MTU figures are common (the Windows Default is 1500), but AOL/TT decided to go even lower.

It doesn't affect everyone, but part of the reason is that if you use the CD-TOM installation disk rather than configure an AOL/TT internet connection manually, the 1432 figure is set automatically.

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