have tried to use norton remoal tool but keeps saying winfax is installed and i need to remove this manually 1st but it isn't and never has been. even checked in registry for any mention of winfax - there is none.
Can only think that if you have Norton running it wont delete it.You have to turn Norton Anti-Virus and Firewall off at the quick start first.You can also try deleting it from Add Remove then run the removal tool.
Sorry, I meant to say-the first 3 times i tried to remove norton didn't work but the link i sent you did and seemed to be different from the other one which was also telling me to remove something i'd never heard of and couldn't find on the computer.this one worked for me
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