Cannot send emails through BT??

  Iwasaki 13:10 01 Mar 2004
Locked

Hiya guys n gals,

I cannot setup my work pc to send emails through my own website.
smtp or mail account don't work, I have disabled SSL too..please help Iam lost now.
I can retrieve my mail, but not reply!

this is the error.
The message could not be sent because one of the recipients was rejected by
the server. The rejected e-mail address was
'[email protected]'.
Subject 'Re: Cancel my order.', Account: '[email protected]', Server:
'mail.btconnect.com', Protocol: SMTP, Server Response: '550 Recipient Not
Authorised [recipient rejected due to no authorised destination groups]',
Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

Can anyone help me??

  Iwasaki 13:12 01 Mar 2004

Sorry using:

Outlook express 5.5
Servers: BTconnect.com
smtp and pop
I have checked and double checked the settings. I can do this at home, but here at work.

  Jester2K 13:17 01 Mar 2004

Not being funny but doesn't

The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '[email protected]'

and

recipient rejected due to no authorised destination groups

tell you something??

like the address is incorrect?

And what do you mean "...send emails through my own website"

  Iwasaki 13:30 01 Mar 2004

jester2k,

Wouldn't I be a bit stupid to put someones actual email address on here....!

It is a fake email for illustration.

I have a account at home I'd like to still send and receive the emails whilst at work! However I can only receive and not send.

Thanks.

  Jester2K 13:33 01 Mar 2004

Yes i realised that the e-mail address was a fake!!!!! :-O I mean what about the REAL address....

Some ISPs do not allow you to send mail on connections other than their own so this maybe the reason you can receive but not send.

If you are connecting from work then your Network admin might have a block on people sending out mail from no work accounts. Have you checked with them??

The "...send emails through my own website" was just a Red Herring then...

  Iwasaki 13:39 01 Mar 2004

I am the IT Admin...ha.
I have sorted it: There is two options you have to do, either pay for a remote Port 2525, as your port 25 gets blocked/choked by the smtp servers...in other words rejected as it is not recognised. So a remote one will allow you to send and receive anywhere etc...

or I tinckered with the settings and got it to go, by settign the outmail as out.talk21.com, where I have a remote account.

Excellent.

Thanks mate for your help.

  deadneat 14:10 01 Mar 2004

Setup your pc as a outgoing smtp mail server click here

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