I have on my laptop (W7) Microsoft Word Starter 2010.I very rarely use this except for the odd letter I need to write and am not very familiar with its features.Of late if I create a document it will not save, I get a box which says 'Word cannot complete the save due to a file permission error ) ( C:\User\Dave\Documents\m1.dox ) Can anyone tell me what to do ? Apologies if this is ridiculously simple but so am I.
Have you tried 'save as' then changing the name of the file?
Sometimes an antivirus can cause this permissions error - have you tried disabling it and then trying to save?
To see if it is a problem with a corrupted user profile are you able to save a document in another account - guest for example.
I'm using Word 2010 now. These are the options available
Click Save As > There are 2 entry points > The top one (File Name) has the name of the File in it, followed by the allocated Extension > the lower one (Save as type) has a downward arrow on the right hand end > Click on that and it will open a list of options > For me, the top Option is Word Document (*.docx) > Select that one and the line above will change to yourfilename.docx
wee eddie and keith, when I click save as, the box appears, first the very top line, the destination I assume is libraries>documents>this line has no alternatives.Of the others the file name has the name ( unless changed the first word of the document + the figure 1)and the second ( save as type ) has Word Document in it as you both say the drop down gives alternatives but nowhere in either box does (*.docx) show and the file name does not change to have .docx after it. Is this causing the problem ?
Keith, I cannot find 'office diagnosis tool' I am probably looking in the wrong place, when I click on word starter the program simply opens.
Somewhere along the line it is possible that you received a message from Avast asking you if you wanted Avast to prevent something. Are you able to go into the Avast user interface, click on Ransomeware Shield, click blocked/allowed apps, Click block an app or allow an app, select an application and click open and if word appears in the list click allow.
Hi difarn. The ransomware page shows a list of protected folders, I cannot see any mention of blocking/allowing apps. The protected folders are Documents Pictures and Desktop, If I turn off these shields then I can save from Word. Does this mean that Avast thinks that 'Word' is not safe, I have no problems saving images to Pictures or pdfs etc. to Desktop. I cannot figure how to tell Avast that Word is safe but I can live with turning off the shields for a short time to save documents.