Cannot remove Trojans

  Ankermi31 10:59 09 Oct 2011

Operating System Windows XP

Daughter has a mobile hard drive which is showing two trojans detected under AVG.

Trojan Generic 19.AZVK and Trojan Sheur3.CBS7

When trying to remove Trojans to vault or from hardrive it says Access denied.

Please advice.


  proudfoot 11:38 09 Oct 2011

Try Emisoft Anti Malware 28 days for free. Removed all my malware

  the blade master 11:39 09 Oct 2011

hi you could try installing malwarebites and get rid that way couple of folkes i know tried it and that got shot of it double quick. good luck.

  onthelimit1 11:42 09 Oct 2011

or run the free version of Hitmanpro. here

  johnathann 13:40 12 Oct 2011

Try Emptying the Vault. Download the "HijackThis" Installer and use it to solve the problem.

  Ankermi31 14:49 12 Oct 2011

Hi everyone

Hitman Pro deleted the malware on the hard drive. Tried everything else and the others remain.

Never give up!!

  finerty 23:53 12 Oct 2011

type in cnet on Google and search for advanced system 4 and download it and run it and c if it helps

  Terry Brown 09:16 13 Oct 2011

2 old favorites that usually work are ADAWARE and SPYBOT


  Ankermi31 18:14 13 Oct 2011

Many thanks everyone. Now had success, took it to the IT guys and they did find the relevant infected files and the portable harddrive is now "clean".

Our problem now is that they obviously did a read protect to deal with it and neglected to remove it from the portable drive before handing it back.

as we do not have the original zip file or whatever on the main computer guess its a return to the IT guys to rectify.

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