Cannot print - Missing 'Fpe71pm.exe'

  Newuser1770 08:58 13 Jan 2003
Locked
  Newuser1770 08:58 13 Jan 2003

Help I have a message on my pc saying Cannot find the file 'Fpe71pm.exe'(or one of its components),
When I print I have a message 'Print Sub system is unavailable'
I am running 2000 on a small network , my 2 other pc's are fine and I can ping my printer and receive a reply.
Is the missing file connected to my being unable to print?

  Mac & Beth 09:02 13 Jan 2003

1) What printer?

2) When does the "Cannot find the file 'Fpe71pm.exe'(or one of its components)" error occur?

  Mac & Beth 20:10 13 Jan 2003

I do not think the printer make is relevant (however it is a new QMS 2300 laser).
The error code occurs each time I switch my PC on, I am not sure if the two problems are connected.

Regards Ian.

Ian

Please post question responses here so we can all see. Ta.

  Mac & Beth 20:12 13 Jan 2003

Have you tried uninstalling and reinstalling the drivers for the printer?

  Mac & Beth 20:15 13 Jan 2003

support.microsoft.com/default.aspx?scid=KB;en-us;q158042

Which says...

Windows 2000
Click Start, point to Programs, point to Administrative Tools, and then click Services.
Double-click the Printer Spooler service, and then change the startup type to Automatic. This sets the Spooler service to start automatically when you restart the computer.

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