Cannot open OE in Windows XP

  BillD 14:43 24 Aug 2003
Locked

When I try to open OE6 in Windows XP(home) I get the message '...encountered a problem and has to close'. I have tried restoring to previous point, run SFC, re-installed SP1 and downloaded the latest update.
The report info. includes: App. Name msimn.exe,
Mod. Vers. 6.0.2800.1106, App. Vers. 6.0.2800.1106, Mod. Name. directdb.dll
Can anyone help please?
BillD

  Forum Editor 16:48 24 Aug 2003

reinstalling Internet Explorer?

You can do it by going to C:\program files\internet explorer and clicking on the ie6setup icon.

  BillD 17:33 24 Aug 2003

Thanks Forum Editor, no I haven't tried that.
However, I did get a solution from the Microsoft Newsgroup. Apparently problems involving directdb.dll and msoe.dll indicate corruption in the message store. The solution which worked for me was to remove folders.dbx to a new file. Then OE would open but you lose your file heirarchy. Folders.dbx appears to regenerate itself because when I looked again there was a copy in the message store. One then has a bit of a fag reinstating the file system (good discipline anyway) - the fact that I am able to send this because I received your email is proof that it worked for me!
BillD

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

AMD Radeon Adrenalin release date, new features, compatible graphics cards

8 brilliant character artists speaking at Pictoplasma 2018

iMac Pro release date, UK price & specs

Football : comment regarder la Ligue 1 en direct ?