Cannot open certain email attachments

  Garden nome 11:20 05 Feb 2009
Locked

When I receive an email with an attachment and try to open it, I receive a dialogue box with the following information. "This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel". Can someone please explain what I need to do? I will be grateful for any advice offered.
Garden nome.

  anskyber 11:21 05 Feb 2009

Which OS are you on, XP or Vista?

  Garden nome 11:25 05 Feb 2009

Sorry, I should have put this information in. I am running Windows XP.
Garden nome

  anskyber 11:29 05 Feb 2009

Try this click here

  Garden nome 13:32 05 Feb 2009

Hi Anskyber.
Tried that link and am still having the same problem. Thanks for your interest.
Garden nome

  T I M B O 13:34 05 Feb 2009

if the file is a .exe, some isp's are blocking them.

  Technotiger 13:38 05 Feb 2009

What type of files? What prefix - like .pps .doc .txt .jpg .bmp etc .......

  Garden nome 13:55 05 Feb 2009

Hi Technotiger/Timbo,
The emails I am refering to are normal emails with a movie attachment. (These are movie jokes by the way and nothing sinster) Just thought I would highlight that, in case you thought it was something else !!!! Your help will be greatly appreciated.
Garden Nome

  DieSse 13:59 05 Feb 2009

Yes - but we need to know what movie format, otherwise it's difficult to suggest what program you need. The extension is what's needed - the bit of the filename after the dot.

  Garden nome 17:06 05 Feb 2009

Hi DieSse.
The extension after the dot is .wps. I have Windows Media Player 11 and Nero 7 installed on my PC. Hope this helps and thanks for your interest.
Garden nome

  DieSse 18:10 05 Feb 2009

click here

What .wps files are.

They're not movies - I think you better ask the sendee what they're trying to do.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Dell XPS 13 9370 (2018) review

No need to scan sketches into your computer with Moleskine's new smart pen

How to use 3D Touch on iPhone

Comment importer des contacts d’un iPhone à un autre iPhone ?