Cannot Install Freecom Portable Hard Drive

  Supertramp 19:17 01 Jun 2006

Hi, Can anyone help.

Today I had to reformat my hard drive am in the process of getting it back together but am having a problem installing the above.

I have download the driver from the Freecom web site and installed it into a temp folder, but I just cannot get this driver installed. Could anyone please help as all my work etc. is stored on it.

Running Win98SE

  Graham ® 19:37 01 Jun 2006

Is this a USB device?

  Supertramp 19:43 01 Jun 2006

Yes, Sorry forgot.

It is being found sometimes as new hardware. i.e. FHD but will not install

  Graham ® 19:59 01 Jun 2006

Does it appear in Device Manager when connected and powered?

  Supertramp 20:01 01 Jun 2006

As a question mark, but it will not power up.

  Supertramp 20:01 01 Jun 2006

As a question mark, but it will not power up.

  Graham ® 20:43 01 Jun 2006

Is it mains powered?

  Supertramp 21:46 01 Jun 2006

Yes, Light is on the mains plug. I have removed both mains and USB plugs from drive and replaced, still no joy.

  Graham ® 22:00 01 Jun 2006

Is the power light on the hard drive on?

  Supertramp 22:02 01 Jun 2006


  Graham ® 22:11 01 Jun 2006

OK, either the power supply has failed or the hard drive itself. Can you check with a meter if there is an output from the power supply?
I don't think the hard drive requires drivers, by the way.

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