Cannot Install Freecom Portable Hard Drive

  Supertramp 19:17 01 Jun 2006
Locked

Hi, Can anyone help.

Today I had to reformat my hard drive am in the process of getting it back together but am having a problem installing the above.

I have download the driver from the Freecom web site and installed it into a temp folder, but I just cannot get this driver installed. Could anyone please help as all my work etc. is stored on it.

Running Win98SE

  Graham ® 19:37 01 Jun 2006

Is this a USB device?

  Supertramp 19:43 01 Jun 2006

Yes, Sorry forgot.

It is being found sometimes as new hardware. i.e. FHD but will not install

  Graham ® 19:59 01 Jun 2006

Does it appear in Device Manager when connected and powered?

  Supertramp 20:01 01 Jun 2006

As a question mark, but it will not power up.

  Supertramp 20:01 01 Jun 2006

As a question mark, but it will not power up.

  Graham ® 20:43 01 Jun 2006

Is it mains powered?

  Supertramp 21:46 01 Jun 2006

Yes, Light is on the mains plug. I have removed both mains and USB plugs from drive and replaced, still no joy.

  Graham ® 22:00 01 Jun 2006

Is the power light on the hard drive on?

  Supertramp 22:02 01 Jun 2006

No

  Graham ® 22:11 01 Jun 2006

OK, either the power supply has failed or the hard drive itself. Can you check with a meter if there is an output from the power supply?
I don't think the hard drive requires drivers, by the way.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iMac Pro review

Illustrator Charles Williams on how to create magazines and book covers

iMac Pro review

Les meilleures prises CPL (2018)