Hi, Can anyone help.Today I had to reformat my hard drive am in the process of getting it back together but am having a problem installing the above.I have download the driver from the Freecom web site and installed it into a temp folder, but I just cannot get this driver installed. Could anyone please help as all my work etc. is stored on it.Running Win98SE
Is this a USB device?
Yes, Sorry forgot.It is being found sometimes as new hardware. i.e. FHD but will not install
Does it appear in Device Manager when connected and powered?
As a question mark, but it will not power up.
Is it mains powered?
Yes, Light is on the mains plug. I have removed both mains and USB plugs from drive and replaced, still no joy.
Is the power light on the hard drive on?
OK, either the power supply has failed or the hard drive itself. Can you check with a meter if there is an output from the power supply?I don't think the hard drive requires drivers, by the way.
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