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Cannot download win update

  Hetti 13:43 17 Oct 2016

Laptop needs update KB3192441, The laptop downloads update, says it is installing/configuring, then I get message "Cannot install updates, we are rolling back the changes, no changes have been made to your PC" I have tried the "Fixit" soulution from Microsoft but no joy. Can anyone advise me how to get this update please?

  john bunyan 15:43 17 Oct 2016

How much free space is on your C: drive?

  Hetti 19:19 17 Oct 2016

john bunyan

I have loads of free space on hard drive (10 months old)but cannot tell you exactly how much at the moment because I cannot get to the laptop in question.

But download has now been succesful after repeated trying, however Im still getting notifictions saying it needs to be done, update is definatley in the "Installed updates" list, it was installed this afternoon, so now need to find out how to stop windows telling me I need this update.

  Burn-it 20:25 17 Oct 2016

Try manually checking for updates and see if that trips it off.

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