Cannot access email

  Bevlee 20:05 08 Mar 2003

Friend has windows xp and msn8
She has two mail accounts and cannot get into either one
There was a short windows message that said something like----cannot access windows
Any ideas anyone
Thanks so much Bev

  graham 20:11 08 Mar 2003

Has she ever had access? What happens if you email her two accounts?

  belgarth_the_sorcerer 20:48 08 Mar 2003

are they hotmail accounts?if they lie dormant for 30 days they get blocked off and you have to pay for them to get released

  graham 21:04 08 Mar 2003

Please respond using 'Add a new response' below.

  graham 21:06 08 Mar 2003

I don't believe it! 'recieved' read 'received'.

And I've had them singing this all week!

  Bevlee 21:18 08 Mar 2003

Cant opem email sent or receive----message says
Windows cannot open this file-----w xp-----msn mail and hotmail

  Bevlee 01:57 09 Mar 2003

Thanks for your help
Msn8 had to be reinstalled in case anyone else has same problem
Thanks Bev

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